Service First in Cabo
At Los Cabos AV, we don’t just say we put our clients first—we live it. Yes, we love the challenge and creativity of designing high-end, cutting-edge projects. But what truly sets us apart isn’t just the technology we install—it’s the dedication we bring long after the system is up and running.
In an industry where service is often an afterthought, for us, it’s the foundation. We believe that proactive, reliable support should be built into every solution, not treated as an add-on. That’s why we offer qualified, timely, and efficient service as a core part of every client relationship—from day one and for years to come.
OvrC: Our Remote Service Our standard of Excellence, and another huge advantage we offer is OvrC, a secure and powerful remote support platform included with every new project. It’s a true game-changer—for you and for us.
Support That Never Sleeps
We understand the frustration of a system that isn’t working exactly right—especially when you're entertaining guests, hosting a meeting, or enjoying your home. That’s why we provide:
• 24/7 remote monitoring.
• Scheduled and emergency site visits.
• Customized maintenance programs based on your home, system, and preferences
Whether we’re starting a brand-new project or correcting issues from a previous install, our service-first approach ensures a smooth, supported experience—every time.
What OvrC does for you:
• Lets us remotely access your system in real time to troubleshoot, reboot devices, and resolve issues—without needing to step foot on-site.
• Allows you, your property manager, or guests to quickly reboot TVs, Wi-Fi zones, or entire systems via the OvrC Connect app.
• Saves you time, money, and stress by resolving most problems instantly from anywhere in the world.
• Best of all, this service is free of charge—it's included with any system we install.
Simple Control with OvrC Connect
With the OvrC Connect app, we empower you and your team with direct control and easy fixes. A single tap can:
• Reboot the Living Room TV • Refresh Guest Bedroom Wi-Fi • Restart your AV System • Turn OFF electronics when away, then ON upon return • Restart your data and Wi-Fi system.
We’ll pre-install the app and even configure a tablet on-site with all your key tools (OvrC Connect, Smart Home App, and more), making it easy for you or guests to take control without calling anyone.
And if you ever do need support? Tap a button in the app to call, email, or message us directly. We’ll respond right away—often resolving the issue in minutes.
Experience the Service Difference
At Los Cabos AV, service isn’t a phase—it’s a promise. From your first design consultation to long-term support, we’re here to ensure your systems are always performing at their best. Click the links below to explore more about what Los Cabos AV and OvrC can do for you:
• What is OvrC
• Quick Intro (Vimeo)
• OvrC Overview (YouTube)
• In-Depth Demo